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As we try to process your order as soon as possible, there is a likely chance that it has already been dispatched. If this is the case you can refuse the package on delivery or return all items and we can issue a refund. Unless the items are faulty, returning items is done at your own expense.
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You have 14 days to return any item or your entire order from the day you receive your items. Please contacts us before sending any items back. Please note unless items are faulty returning is at your own expense. Once you have returned the items a refund will follow within 14 working days.
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Depending on the selection of delivery method when placing an order, you should receive your items within 5-7 working days after receiving the dispatch information. If you are unsure please contact us via the website or phone.
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After initial order, your item will take on average 5-7 working days to get to your door. During the intallation process additional charges may apply, this could be due to the area the piece of equipment is being installed in or its location. At the moment if you want your item installed you must call us on 01527 529191 after you have made your order and we’ll give you a professional quote.
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Once the order is dispatched you will receive a unique tracking number from the courier. This will give you updates on your order. If you have any further questions or concerns regarding your order please feel free to contact us.
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Payment options include – Credit card, Debit card, PayPal. We do not store payment details on the system.
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Orders can be placed through the website. You can also call us on 01527 529191 to place orders.
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Yes! If you can’t find any in the used category why not try going to our ebay or amazon store https://www.ebay.co.uk/str/parkwayfitness You can find great deals and promotions here
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We offer Bulk orders and commercial installs for Businesses, however you must call us on 01527 529191 and we’ll be sure to grant you the equipment you need at a great price!
